We offer fast and reliable delivery across Lebanon and selected international destinations. If you are outside Lebanon, please contact us to check if we can arrange shipping to your location.

Lebanon: Orders are delivered within 24 to 72 hours, depending on your location. International: Shipping times vary based on the destination, courier service, and customs processing. Estimated delivery times will be provided at checkout.

Once your order is processed, we will provide a tracking number so you can monitor your shipment’s progress. If you do not receive a tracking update, contact our customer support team for assistance.

Shipping fees are calculated based on the delivery location and order size. The exact shipping cost will be displayed at checkout. For wholesale or bulk orders, we offer customized shipping options—please reach out for more details.

If you need to change or cancel your order, please contact us within 12 hours of placing it. After this period, we cannot guarantee modifications as the order may have already been processed.

Due to hygiene and safety regulations, we do not accept returns on perfumes, essential oils, or personal care products unless the item is damaged, defective, or incorrect.

If you receive a damaged, leaking, or incorrect product: Take clear photos of the damaged or incorrect item upon receiving it. Contact us within 24 hours of delivery. We will review your request and arrange for a replacement or refund, depending on the issue.

Unfortunately, we cannot accept returns for opened products due to hygiene reasons. We recommend checking our product descriptions carefully before purchasing.

We specialize in a wide range of fragrance-related products, including: Fine fragrances (luxury perfumes and inspired versions) Essential oils & natural extracts Home & fabric fragrances Personal care and household products Bulk perfume solutions & private-label services

We offer both original perfume refills and high-quality inspired fragrances that closely resemble luxury brands. Our formulations use premium-grade ingredients to ensure long-lasting scents.

Yes! We offer private-label services, allowing businesses and individuals to create their own fragrance line. We provide: Custom fragrance blending Packaging and branding support Wholesale pricing for bulk orders

Yes! We provide special pricing for wholesale and bulk orders. If you own a perfume shop or wish to start your own fragrance business, contact us to discuss bulk pricing and supply options.

We accept the following payment methods: Cash on delivery (COD) (available within Lebanon) Bank transfers for wholesale orders Online payments (Whish Money, OMT)

For wholesale and business clients, we offer sample packs upon request. Retail customers can visit our physical location (if available) or purchase smaller sizes before committing to a full bottle.

Yes! We provide premium gift wrapping and custom packaging options upon request.

We only collect the necessary information required to process your order, including: Name Contact details (phone number, email) Shipping and billing address Payment details (processed securely)

We prioritize data security and use encryption technologies to protect your personal details. Your information is never shared with third parties without your consent.

No, we do not store any credit card or payment information. All transactions are processed through secure and trusted payment gateways.

No, we do not sell or share your personal information with third parties for marketing purposes. Your data is only used to process orders, improve our services, and provide better customer support.

Yes, we use cookies to enhance your browsing experience, personalize content, and analyze website traffic. You can manage your cookie preferences in your browser settings.

Yes! If you no longer wish to receive promotional emails or updates, you can unsubscribe at any time by clicking the "unsubscribe" link in our emails or contacting our support team.

If you have any questions or concerns regarding your personal data, you can reach us at: info@aromador.com +961 76 575676